Privacy Policy
Effective Date: 14.10.2024
At Hypha.Energy, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This privacy policy outlines how we collect, use, store, and share your information when you interact with our services.
1. Who We Are
Hypha.Energy provides a range of services to support the creation, growth, and optimization of energy hubs. Our mission is to empower communities, businesses, and industries to maximize local energy 3production and sharing. As part of our operations, we are committed to maintaining your privacy and handling your personal data responsibly.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and company details.
- Technical Information: IP address, browser type, device type, and website usage information.
- Communication Data: Any communications you have with us via email, website forms, or other methods.
- Transaction Information: Payment details or information related to services requested.
- Location Data: If relevant to the services, we may collect location data.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
- To Provide Services: To deliver the services requested, including consultations, installation, optimization, and management of energy hubs.
- To Improve Our Services: Analyze usage data to optimize our website and improve service delivery.
- To Communicate With You: Provide customer support, answer inquiries, and keep you updated on our services.
- To Comply with Legal Obligations: Adhere to regulations, respond to legal requests, and enforce our terms and policies.
- Marketing and Promotions: Send information about new services, events, or updates, with your consent.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party providers who assist us in offering services, such as hosting, payment processing, and IT support.
- Legal and Regulatory Authorities: When required by law or to enforce our legal rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of the business transaction.
5. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data.
- Secure access controls to our systems.
- Regular review of our data security practices.
However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request that we delete your personal information in certain circumstances.
- Opt-Out: Opt-out of receiving marketing communications at any time.
To exercise your rights, contact us at contact@hypha.energy
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage cookie preferences in your browser settings. For more details, please review our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Effective Date" listed at the top.
10. Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.